Privacy Policy
1. Introduction
At Vox eSIM, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
Personal Information:
- Name and email address
- Phone number
- Billing information
- Device information
Usage Data:
- Data consumption patterns
- Connection times and duration
- Network usage statistics
3. How We Use Your Information
- To provide and maintain our eSIM services
- To process your payments and transactions
- To communicate with you about your service
- To improve our products and services
- To detect and prevent fraud
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We continuously update our security practices to enhance data protection.
5. Data Sharing
We may share your information with:
- Mobile network operators to provide service
- Payment processors for transactions
- Service providers who assist our operations
- Legal authorities when required by law
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Data portability
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our services are not intended for users under 18. We do not knowingly collect information from children.
9. Changes to Policy
We may update this policy periodically. We will notify you of significant changes via email or through our app.
10. Contact Us
For privacy-related questions, contact us at:
Email: privacy@voxesim.com
Address: Sepapaja 6, Tallinn 15551, Estonia