Privacy Policy

1. Introduction

At Vox eSIM, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

Personal Information:

  • Name and email address
  • Phone number
  • Billing information
  • Device information

Usage Data:

  • Data consumption patterns
  • Connection times and duration
  • Network usage statistics

3. How We Use Your Information

  • To provide and maintain our eSIM services
  • To process your payments and transactions
  • To communicate with you about your service
  • To improve our products and services
  • To detect and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We continuously update our security practices to enhance data protection.

5. Data Sharing

We may share your information with:

  • Mobile network operators to provide service
  • Payment processors for transactions
  • Service providers who assist our operations
  • Legal authorities when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Data portability

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect information from children.

9. Changes to Policy

We may update this policy periodically. We will notify you of significant changes via email or through our app.

10. Contact Us

For privacy-related questions, contact us at:
Email: privacy@voxesim.com
Address: Sepapaja 6, Tallinn 15551, Estonia

Last updated: August 2025